Frequently Asked Questions (FAQs)

Welcome to Our FAQ Section

We’ve compiled answers to the most common questions our clients ask to make your journey with CR Marble & Granite as seamless as possible. If you have additional inquiries, don’t hesitate to contact us directly—we’re here to help!

  • What services does CR Marble & Granite offer?

    We provide a full range of services, including slab fabrication, tile and slab installation, material selection, and custom designs. Whether you’re remodeling a kitchen, bathroom, or outdoor space, we bring precision and craftsmanship to every project.

  • Do you work with both natural and engineered stone?

    Yes, we work with a variety of materials, including natural stones like marble, granite, and quartzite, as well as engineered surfaces like quartz and porcelain.

  • Where is your showroom located?

    Our showroom is conveniently located at 1330 Memorex Dr Santa Clara, ca 95050. Visit us to explore our extensive selection of materials and discuss your project with our expert team.

  • What is the typical timeline for a project?

    Timelines vary depending on the project’s scope. After an initial consultation, we’ll provide a detailed timeline tailored to your specific needs.

  • Can you handle both fabrication and installation?

    Absolutely! We offer end-to-end solutions, managing every step from cutting and shaping to the final installation. This ensures a seamless and stress-free process.

  • What should I expect during the installation process?

    Our process includes surface preparation, precise installation, grouting, sealing, and final touches. We’ll keep you informed every step of the way to ensure a smooth experience.

  • Can I see samples before deciding on materials?

    Yes! Our showroom features a curated selection of samples to help you choose the perfect material for your project.

  • Do you offer custom edge designs for countertops?

    Yes, we offer a variety of custom edge options to enhance the look of your surfaces. From classic profiles to intricate designs, we’ll help you find the perfect finish.

  • How do I care for my stone surfaces?

    Care instructions depend on the material. Natural stones may require sealing, while engineered stones typically need gentle cleaning with non-abrasive products. We’ll provide detailed care guidelines for your specific surface.

  • Do you offer free consultations or estimates?

    Yes, we offer complimentary consultations to discuss your project and provide a detailed estimate based on your needs.

  • What payment methods do you accept?

    We accept checks & bank transfers. Payment plans may also be available for larger projects—ask our team for details.

  • Are there additional costs for custom designs or materials?

    Custom designs and premium materials may incur additional costs. We’ll be transparent about pricing and ensure there are no surprises.

  • Can you work with materials that I provide?

    Yes, we can work with materials provided by you. However, we recommend consulting with our team to ensure compatibility with your project requirements.

  • Do you offer warranties on your work?

    Yes, we stand behind our craftsmanship and materials. Specific warranty details will be provided based on your project and materials used.

  • What if I need help after my project is completed?

    We’re always here to assist you! Whether you have maintenance questions or need additional work, our team is just a call away.

General Questions

  • What services does CR Marble & Granite offer?

    We provide a full range of services, including slab fabrication, tile and slab installation, material selection, and custom designs. Whether you’re remodeling a kitchen, bathroom, or outdoor space, we bring precision and craftsmanship to every project.

  • Do you work with both natural and engineered stone?

    Yes, we work with a variety of materials, including natural stones like marble, granite, and quartzite, as well as engineered surfaces like quartz and porcelain.

  • Where is your showroom located?

    Our showroom is conveniently located at 1330 Memorex Dr Santa Clara, ca 95050. Visit us to explore our extensive selection of materials and discuss your project with our expert team.

Project-Specific Questions

  • What is the typical timeline for a project?

    Timelines vary depending on the project’s scope. After an initial consultation, we’ll provide a detailed timeline tailored to your specific needs.

  • Can you handle both fabrication and installation?

    Absolutely! We offer end-to-end solutions, managing every step from cutting and shaping to the final installation. This ensures a seamless and stress-free process.

  • What should I expect during the installation process?

    Our process includes surface preparation, precise installation, grouting, sealing, and final touches. We’ll keep you informed every step of the way to ensure a smooth experience.

Material and Design Questions

  • Can I see samples before deciding on materials?

    Yes! Our showroom features a curated selection of samples to help you choose the perfect material for your project.

  • Do you offer custom edge designs for countertops?

    Yes, we offer a variety of custom edge options to enhance the look of your surfaces. From classic profiles to intricate designs, we’ll help you find the perfect finish.

  • How do I care for my stone surfaces?

    Care instructions depend on the material. Natural stones may require sealing, while engineered stones typically need gentle cleaning with non-abrasive products. We’ll provide detailed care guidelines for your specific surface.

Pricing and Payment Questions

  • Do you offer free consultations or estimates?

    Yes, we offer complimentary consultations to discuss your project and provide a detailed estimate based on your needs.

  • What payment methods do you accept?

    We accept checks & bank transfers. Payment plans may also be available for larger projects—ask our team for details.

  • Are there additional costs for custom designs or materials?

    Custom designs and premium materials may incur additional costs. We’ll be transparent about pricing and ensure there are no surprises.

Miscellaneous Questions

  • Can you work with materials that I provide?

    Yes, we can work with materials provided by you. However, we recommend consulting with our team to ensure compatibility with your project requirements.

  • Do you offer warranties on your work?

    Yes, we stand behind our craftsmanship and materials. Specific warranty details will be provided based on your project and materials used.

  • What if I need help after my project is completed?

    We’re always here to assist you! Whether you have maintenance questions or need additional work, our team is just a call away.

Still Have Questions?

If you didn’t find the answer you’re looking for, we’d love to help. Contact us today, or visit our showroom to speak with one of our experts. Let’s create something extraordinary together!

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